(B)    (C)       (D)  

List-I (Model of O) List-II (Employee Orientation) (a) Autocratic (i) Responsible behaviour (b) Custodial (ii) Security and benefits (c) Supportive (iii) Job performance (d) Collegial (iv) Obedience

List-I (Source of resistance) List-II (Coping mechanisms) (a) Perceived peripherality of change (i) Role redefinition and re-orientation (b) Fear of loss of power (ii) Participation and involvement (c) Fear of obsolescence (iii) Participation in diagnosis (d) Fear of imposition (iv) Development of skills

Reasoning (R) : During stressful situations, the psychological frame of mind changes and the message gets distorted due to the beliefs, experiences, goals and values held by the receiver of the message. Codes:    

List I List II (a) Organisation Man (i) Maximising self interest. (b) Self-actualising Man (ii) Using capabilities to develop a sense of creating certain things. (c) Complex Man (iii) Sacrificing individuality for the sake of group. (d) Rational-Economic Man (iv) Understanding human needs may not be the final step in understanding human behaviour.