Dinesh, a young executive, joined Softech Co. three months back. Coming with a brilliant academic record, he played key role to revamp the company’s finance and management procedures for which he was recognized by the management.

But now his performance has come down with mistakes found in most of his actions. Several things transpired against him. His only son turned spastic and he was overlooked for promotion against a new comer. This witnessed him become less popular among staff. Adding to that, a mild flirtation with a female employee was blown out of proportion.

Dinesh has become emotionally and professionally depressed with morale down and seemed loosing self-confidence badly.

Q.The HR Manager should impart which of the following skills to Dinesh?