Q.
1

List – I

List – II
a. Bureau of Indian Standards (BIS) i. Measurement of Service quality
b. Zeithmal, Parasuraman and Berry ii. Measurement of quality of Educational service
c. ISO iii. Standardisation and quality control of manufactured goods
d. National Assessment and Accreditation Council iv. Quality marking and Certification of standards
  • A

    a b c d

     i    ii   iii iv

     

  • B

    ii  iii  iv  i

  • C

    iv  ii  iii  i

  • D

    iii  i  iv  ii