Q.
1
| Statements | Alternatives |
| (a) Loyal customers ________ products | (1) Less attention |
| (b) Loyal customers are _____________ sensitive | (2) Cheaper |
| (c) Loyal customers pay _____________ to competitors’ advertising | (3) Less price |
| (d) Serving existing customer is ______________ | (4) Buy more |
-
A
(a) (b) (c) (d) 3 1 2 4 -
B
4 3 1 2 -
C
2 1 3 4 -
D
4 3 2 1